be assisted

When we "meet" our clients, we don't mean just picking them up at the airport. Our goal is to address all their needs and requirements by offering a comprehensive, customized portfolio of services.

Knowing where you're going.

Travel arrangements and personal airport pick-up,Personally accompanied orientation,new home, different neighborhoods, schools and school and health

All expats are familiar with that feeling of apprehension: What lies ahead? Where will I find things? What will it feel like living there? We put your mind at rest with a carefully planned orientation tour. By showing you the different neighborhoods, you can find out about infrastructure and amenities and get a feel for your new home first-hand. We answer questions and help you make an informed decision. Even accompanying partners still daunted by the prospect of living abroad will soon be reassured.

What we offer:

  • Travel arrangements and personal airport pick-up
  • Personally accompanied orientation tour with information about your new home, different neighborhoods, schools and school and health facilities, leisure activities, shops, etc.
  • Information brochure with individual tips and important addresses

How to navigate German bureaucracy

Advising you about which residence permit you need,Helping you apply for a visa, residence permit, work permit

German bureaucracy can be challenging even for German nationals. Which authority needs which documents, and by when? How do tax offices, registration offices and road traffic offices work together? Expats face the additional task of having to find out about residence permits, work permits, or getting documents legalized.

We provide an orientation service and give you practical advice on dealing with the authorities. Leaving you to focus on the things that are really important.

Our services include:

  • Advising you about which residence permit you need
  • Preparing a detailed plan of action: Which authorities do you have to contact when and how?
  • Helping you apply for a visa, residence permit, work permit or permanent residence
  • Applying for a work permit from the Federal Employment Agency
  • Finding out if your foreign university degree is recognized in Germany and, if necessary, guiding you through the recognition procedure
  • Registering you with the resident's registration office
  • Helping you import and register a vehicle from your home country, organize a TÜV inspection, obtain an emissions sticker and residents parking permit
  • Helping you re-register your foreign driver's license, and, if necessary, enrolling you in a driving school, first-aid course, and eye test
  • Organizing translations
  • Helping you get documents legalized (e.g. apostilles) and submit formal declarations of obligation (Verpflichtungserklärung)
  • Applying for child benefit
  • Helping you bring pets into the country and obtain a pet license
  • Assistance with the application of unemployment benefits

How we turn four walls into somewhere you can call home

Registration with utility companies,Recommendation of craftsmen,Search for temporary accommodation, such as furnished

Long-distance home search is not only an organizational challenge, it can also mean overcoming cultural differences and handling formal hurdles.

From the very beginning, we do our best to find the kind of home that meets your individual lifestyle needs, whether you're looking for a one-room studio, an apartment or an entire house. After narrowing down suitable options, we accompany you to property viewings. Once you have made your choice, we are happy to negotiate lease terms for you and check and translate your lease.

After you have signed the lease, we help you set up a rent deposit account and register you with utility providers (electricity, gas, water, radio/TV, telephone, internet). If required, we can also help you furnish your new home, coordinate the move and compile a personal "instruction manual" with all the information you need about your new home. We can even arrange for your fridge to be fully stocked when you arrive.

How we support you:

  • Detailed needs assessment
  • Shortlist of suitable properties with exposés
  • Scheduling of appointments and accompanied property viewings
  • Help negotiating lease and setting up a rent deposit account
  • Preparation of handover document with photographs
  • Search for temporary accommodation, such as furnished / serviced apartments or hotels
  • Registration with utility companies (electricity, gas, water, radio/TV, telephone, internet)
  • Help finding rental furniture and storage facilities
  • Recommendation of craftsmen, domestic helps and gardeners
  • Personalized welcome brochure

Childcare, schools, career: From day one only the very best for you and your family

Information about the German healthcare system,Help opening a bank account,Recommendations for doctors and clinics,List of appropriate schools, pre-school facilities and childcare options

In many cases, moving to another country is not something an individual decides on his own, it also involves partners and/or children, who are either actively involved in the decision-making process or at least play a key role. Their well-being is always paramount: How can a partner's career develop? Will children receive an adequate education? And, of course, there are also personal matters, such as medical needs and budget, to consider.

We offer consistent, discrete support to all members of the family, enabling them to settle into their new home quickly and smoothly. And naturally, this also applies to the family pet.

As a family, you benefit from the following services:

  • School and kindergarten
    • List of appropriate schools, pre-school facilities and childcare options, and a search for availabilities
    • Accompanying you to school authorities or youth office
  • Language and intercultural training
    • Selection of language courses and enrolment
    • Selection of intercultural training course and enrolment
  • Health
    • Information about the German healthcare system, selection and registration with a private or statutory health insurance provider
    • Recommendations for doctors and clinics where foreign languages are spoken
    • Accompanying you to doctor’s appointment, if necessary
  • Finances
    • Help opening a bank account
    • Help determining insurance needs and submitting applications
    • Recommendation of tax advisors and specialist lawyers
  • Leisure
    • Information about different sports activities and social clubs
    • Help finding leisure activities for you and your children (sports, music, etc.)
    • Suggestions for cultural activities, excursions and trips
  • Pets
    • Help relocating pets
    • Applying for pet license




  • Visa, work and residence permit application
  • International driver's license application
  • Help obtaining veterinary certificates for pets
  • Removal coordination
  • Help terminating lease and other service contracts
  • Preparation of handover document and security deposit retrieval, inspection of final invoices
  • Furniture storage
  • Deregistration from the authorities
  • Deregistration of car
  • Deregistration from school and pre-school
  • Setting up of mail forwarding service
  • Ensure all contracts have been terminated and everything else has been dealt with the help of checklists




  • Help organizing visas, work and residence permits
  • Recommendation of specialist lawyers, tax advisors and management consultants
  • Help identifying and applying for public funding
  • Search for suitable office space and removal management
  • Office equipment
  • Recruitment assistance
  • Office services including translations
  • Business club recommendations

Service that makes a difference


Drawing on the experience and knowledge gained while working in an international environmental for over 25 years, Martina founded the relocation agency be located in 2013.

Strongly service-oriented and setting the bar high for herself and her partners, Martina and her team work hard to ensure that all aspects of foreign postings – inbound and outbound – are perfectly planned and executed.

"I lived in South Africa for many years, so I know about the challenges of being posted abroad and I understand the needs of clients. We see ourselves as hosts. Thanks to our personal touch, strong service orientation and patience, we are able to build bridges between different cultures."

be located's day-to-day business is all about finding flexible solutions for sometimes very specific requirements, treating every assignment with maximum discretion. Each member of the team is committed to delivering the same high standard of service, dedicating themselves to projects with passion and professionalism – and successfully so. To this date, not one single work or residence permit applications has been turned down!


Identifying individual requirements, understanding complex backgrounds, finding the right moment for the right action – this is only possible thanks to many years of first-hand experience.


A personal touch, open-mindedness and a genuine appreciation of different cultures – this is how we approach the wishes of our clients and act effectively in their best interest.


Reliability inspires trust: Creativity and flexibility promote quick solutions that benefit our clients.


We reply promptly, respond in a result-oriented way, and we perform reliably, competently and personally. Relax and let us get on with the rest.